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Questions you may have for TCB5 Laser?

Who are we?
We are a small family run custom laser engraving shop.   

What is laser engraving?
Laser engraving is the process of using a LASER (Light Amplification by Stimulated Emission of Radiation) to remove material to create pictures, cut out parts, and create designs that would otherwise take quite a bit of time. We are bringing the future in to the present.

What can be engraved?
That depends what type of laser is being used The Crummy Boys Shop uses a CO2 laser that is capable of engraving wood, marble, granite, acrylic, glass and much more.

What species of wood do your wood products use?
We use many different species but mainly Birch, Cherry, Maple, and Alder. We are willing to use others but sometimes quality cannot be determined. The listed materials are excellent to use with a CO2 laser for engraving pictures or designs.

How do I get my photos to you?
Now you can upload your photos directly onto the order form on the Order Here page.

What image format and quality will work for laser engraving?
All formats and qualities will work.  However there are limitations. The better the image the better the results that can and will be achieved with the laser

If I have to scan my image what or how should I do it?
If you have a picture or image you need to scan we recommend scanning your image at no less than 300dpi at the grayscale setting. For the best quality, 600 dpi at the grayscale setting works well for those extra special pictures. Some of your items may be too large for one scan.  We then recommend scanning those images in multiple overlapping scans.

Do you engrave personalized wedding or special occasion gifts?
Yes, our most popular are the wooden wine boxes. Other gifts include engraved wood photo frames, personalized photo albums and personalized pen sets and lets not forget those special occasion photos engraved in wood. We can engrave many Items that you would like to supply just contact us at 612-412-1028.

What is typical the turn around time for a personalized product?
Our turnaround time is between 3-5 business days. Rush order service is available for an additional fee. Once your order is received a proof image is E-mailed within 2 business days. Upon your approval of the proof image we usually engrave and ship your personalized item with 48 hrs. Unless a faster form of shipping is selected, our customers usually receive their items within 2-3 days after being shipped.

Will my personalized item be insured during shipping?
We guarantee that your item reaches you in perfect condition. If your personalized item is lost or damaged we will immediately send a replacement at no cost to you.

Do I need permission from the photographer to engrave my photo?
Permission should always be obtained from the original photographer of the photo whenever reproducing the image. Please call or email if you have any questions.
 
What type of laser engraver do we use?
We utilize the latest technology with an Epilog CO2 Laser Engraver. Since 1988, Epilog Laser has been designing and manufacturing flying optics based CO2 and fiber laser systems that can engrave and cut wood, acrylic, plastic, fabric, rubber and many other materials.
       
Epilog specializes in developing laser systems that create unprecedented marking and cutting quality on all types of products.
The company produces versatile and reliable systems that are affordable and easy to use. For more information, visit www.EpilogLaser.com.



 




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CONTACTS

 

3695 Woodside Dr • Monticello, MN 55362
Telephone: +1 612-412-1028 • Email: Richard@TCB5Laser.com